Invoice created via SUS having error -The template item 1 does not exists

[Former Member]

Hi All,

We are in SRM6.0 and in our PRD system, we have few invoices created through SUS showing error "The template item 1 does not exist.

These invoices went into "To be corrected" status and when I hit check it gives me above error message. The message itself don't make much sense to me. Please note we can create new invoice in SRM manually and everything works fine.

Appreciate any pointers.

Thanks, Sachin

[Former Member]

We have analysed the issue and found we are getting this error because these invoices are missing with "BE_LOG_SYSTEM" field in table BBP_PDBEI and "BE_REFOBJ_TYPE" field is showing "BUS2201 instead of "BUS2012".

Any feedback why we have these difference as compare to good invoices (created directly in SRM).

Thanks, Sachin