Incorrect DSN invoice status for F-53 manual residual payment

[Samantha2]

Hi Expert,

We have made payment in SAP using F-53 manual residual payment, but incorrect DSN invoice status displayed remain as “Approved” instead of “Paid”.

Have setup CIG Maintain Parameters for Invoice Status Update - invoice doc type full manual and partial as below print screen. But DSN invoice status incorrect displayed after residual payment made.

Hope can advice.

[dencilpaul]

Hey Pek See,

Assuming you have followed all the steps mentioned in the guide around configuring remittance request in the ERP (https://help.sap.com/viewer/32ba8b3dbca645e9b8b7b3e84d61e3db/LATEST/en-US/82f1cba6ee5547adb491181cff26f1a2.html) . Please check this link out

https://support.ariba.com/Item/view/187781 . It talks about the things to check if the status is not being sent .

Thanks,
Dencil