Incorrect DSN invoice status after payment cancelled in SAP

[Samantha2]

Hi Expert,

We have cancelled a payment made for 2 invoices (INV102892 and INV102894) in SAP and have run ARBCIG_REM_CANCEL, but only invoice INV102892 status updated as “Approved” in Ariba but another invoice INV102894 status remain as “Paid”.

Remittance Advice - Payment cancelled

Incorrect invoice INV102894 status after payment cancelled, INV102894 status remain as “Paid” instead of “Approved”.

Appreciate please advise.

Thanks.

[Prem_Tracz]

Hello,

This looks like a defect, the other partner also reported the same issue.

Please raise an OSS ticket to SAP support on this.

Regards,

Prem