Incoming Survey/Mail Problem

[Former Member]

Hi Gurus,

I met an incoming survey/mail problem, and need your help:

"Survey" can be created and sent to vendor's external mail address successfully via the "Portal --> Supplier Evaluation --> Create Survey", but the problem is, the system could not receive any incoming mails or survey results. Kindly please help.

Thanks and best regards

Alan

[summer_wang1 · Accepted solution]

Hi alan

Please check SAP note :

779972 SURVEY: Configuration required to receive emails

607108 Problem analysis when sending or receiving e-mails

552616 FAQ: SAPoffice - Sending to external recipients

455140 Configuration of e-mail, fax, paging or SMS using

Summer Wang

[Former Member · Accepted solution]

Hi Summer,

Checked the note 455140,779972, it should be system instance settings problem, will check with basis team. Thanks a lot.

Best regards,

Alan