Im unable to enter a supplier reference number for submission of an Invoice, please advice!

[Former Member]

After uploading an attachment, we are unable to enter a supplier reference number as the SAP is not allowing to enter anything in that box, as the box is uneditable. So we tried saving the invoice without entering the supplier reference number, after doing this step we are displayed an error “Error: Enter supplier reference number” but ignoring that we tried by clicking send. We could not send the invoice even after clicking the send button. The status of the invoice is still “ In Process” which should be “document Sent”.

How can i enter an invoice number in that box, please see the image.

[ivy_li · Accepted solution]

Hi,

Which scenario are you using? SRM-SUS or MM-SUS?

How do you create SUS invoice? Is this field "supplier reference number" disabled all the time or only after attachment is uploaded?

attachment upload is only supported in SRM-SUS scenario.

BR,
Ivy

[Former Member · Accepted solution]

Hey,

Its SRM-SUS.

I created an invoice upon receiving the P.O. Confirmation/SES from the end user.

The text field for supplier reference number is disabled all the time.

Awaiting your advice.

BR,

ASRAR

[ivy_li · Accepted solution]

Hi,

Would you please check the following KBA?

2508374 - SUS document number behavior

BR,

Ivy

[Former Member · Accepted solution]

Dear,

The issue has been solved. We received the instructions from the client, as attached & the filed for entering the supplier reference had been enabled.

Thank you for your valuable time.

[ivy_li · Accepted solution]

Hi,

Glad to know the KBA solution works for your case.

BR,
Ivy