How to set mandatory User Comment field when approving a document

[isaac_ariza_cruz]

Hi all,

We are trying set mandatory field "Comments" which appears when current approver press "Approve" or "Reject" button:

To do that, we have tried several options:

- Page Customization (applying it to class WorkItem)

- Script of Document Lifecycle - Validation  (applying it to class WorkItem)

- Script of Field Validation (applying it to class WorkItem)

However, we have not achieve this requirement.

Could you please help us on how to cover this functionality?

Thanks in advance for the help and support and best regards,

Isaac

[former_member131772 · Accepted solution]

Hi Isaac,

Please go to Page Customizatoin->select Workflow Approval Wizard-> select Comments field-> then select Required.

Reards,

David

[isaac_ariza_cruz · Accepted solution]

Hi David,

First of all, thanks for the support.

However, I've customized in the following way but it is still not working. Could you please let me know what I'm doing wrong?

Thanks agan and best regards,

Isaac

[former_member131772 · Accepted solution]

Hi Isaac,

Please create another same Workflow Approval Wizard in PC and don't select the parent class, and see if it works.

Regards,

David

[isaac_ariza_cruz · Accepted solution]

Hi David,

Thanks! Now it works!

Best regards,

Isaac