cancel
Showing results for 
Search instead for 
Did you mean: 

How to send offline approval mail for a forwarded workitem

former_member183917
Active Contributor
0 Kudos
88

Hi All

I am scheduling report- /SAPSRM/OFFLINEAPPROVALSEND to send offline approval notification mail. My problem is, if a user (say User A) forwards the workitem to User B, then we need to send a offline approval notification mail to User B (which was sent already to User A).

Please let me know, is there any config. needs to be done? or what approach need to follow.

Vinoth

Accepted Solutions (1)

Accepted Solutions (1)

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

I think it works in standard. What is your support package level?

Regards,

Masa

former_member183917
Active Contributor
0 Kudos

Thanks for your reply Masa.

We are using SRM 7.0 and level- 0007 (3rd column from SAP BASIS under system->status->component information). Not sure is this 0007 is support package level. Please correct if i am wrong.

Vinoth

Edited by: S Vinoth on Mar 30, 2011 5:25 PM

Former Member
0 Kudos

Hi,

I dont think System will send another email approval notification to approver B who the workitem has been forwarded to...

I think there is not mechanism that will inform again to offline approval program to send the email to Approver B when A forward the workitem..

Saravanan

former_member578547
Participant
0 Kudos

It will not send again.

Balaji.T

Answers (0)