how to restart awaiting approval for RFX

[Former Member]

Dear Expert,

We're on SRM 7 and use automatic approval workflow for RFX.

Today, when we created RFx and checked the the approval status , it is awaiting approval and the system can not approve it .

I check the log , and it is no error. so we had to restart SRM system, after that, the workflow is Ok.

Now, I want to know how to restart workflow for the RFx which approval status is awaiting approval .

Best Regards,

Bill

[ricardo_cavedini]

Hello,

Are you using application controlled workflow? If so, you can retrigger a new instance through transaction SWUE.

Otherwise, you can complete the workflow manually via SWIA and afterwards, release the RFX throgh SWO1 transaction.

Kind regards,

Ricardo

[Former Member]

Dear Ricardo,

Thanks for your suggestions.. 

We are using process control workflow , I will try to do it with you solution.

Best Regards,

Bill

[Former Member]

Dear Ricardo,

I use SWIA in SRM system, but there are no item information. I do not know if there is no item information in SWIA if we use automatic approval workflow?

Best Regards,

Bill

[pedro_santos6]

Hi,

What do you say about restart SRM? Close the Browser and does you open again?

Define as solemnity approval RFX through transaction OOCU in the way SRM> SRM-EBP> SRM-EBP-WFL

Activate event linking

Rgs,

Pedro Marques

[Former Member]

Dear Pedro Marques:

Thanks for your reply.

Restart SRM system means Restart SRM Server through operation system.

we are using process controlled workflow, i will try to do it with you advice.

Best Regards,

Bill