How to raise the OSS notes

[sourabh_muthreja]

Dear SAP mentors,

How to raised the OSS notes TO SAP , For that , step to be taken and is should be authorized partner of SAP  to raised OSS, or Non-CERTIFIED can also raised OSS?

[Former Member]

First you need an S-User. For every SAP-Installation there is at least 1 S-User.

[ankurch]

Hi Sourabh,

You wanted to raise a request for your implemented SAP system, or need an enhancement for existing system.

Yes it will required S-User id, which you will get after certification, if you are a customer you also have S-user id to raise a OSS note,

DearJuergan OSS note is completely different from KBA Note.

To implement KBA note there is transaction code in SAP- SNOTE.

Non-Certified or those who dont have s-user id cannot raise oss note in SAP Support Portal.

Thanks & regards,

Ankur Chauhan

[JuergenPitz]

Ah, you mean he wants to open a ticket?

Brgds

Juergen

[ankurch]

Yes!

you got it right!

Thanks & regards,

Ankur Chauhan

[JuergenPitz]

Hi,

you mean how an OSS note is implemented? Well, there is the transaction SNOTE. But for detaisl and if you want to know more, this is the wrong space, you should better ask for example here:

Brgds

Juergen