on 2018 Jan 18 5:46 AM
A Shopping cart is created by "A" and it is awaiting approval with two levels of approvers say "X" & "Y". Now the "X" is away for a while and confirms his approval through mail.So i wanted to skip/ bypass/manually process the step as administrator by 'SWIA' to take it next level i.e to "Y".Please let me know if you have got any solution for this.
Request clarification before answering.
Hello,
I think the best option is to forward the approval work item to another user who can approve it.
You could use the method SETRELEASED via SWO1, but this will approve the whole shopping cart and workflow will become inconsistent.
Regards,
Ricardo
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