on 2019 Mar 22 12:51 PM
Hello Experts,
The SC# xxxxxxxxxx is approved by proc-opc , the approval should have to move next level, instead it got struck with proc -opc itself.The next level approver haven't received it and no work item created for his /her approval . How to generate work item id .Please suggest me.
Thanks
Siri
Request clarification before answering.
Dear Siri,
the next level of workflow process is started if the actual dialog workitem is already completed. You wrote that the previous approver approved the document, but next level approved did not receive it. Is there an error? Check in SWI1 transaction (Workflow log). Additionally I suggest to check the following troubleshooting guide for SRM workflow:
https://wiki.scn.sap.com/wiki/x/f4YmG
Best Regards,
Gergely
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