on 2012 May 08 7:47 AM
Hi Experts;
We are using SRM 7.0
I need to activate alert management for contract so that the system will send a notification when the contract is going to expire, for example, in 30 days. Also when, for example, 90% of the contract is consumed.
How to do that?
Appreciate your help.
Request clarification before answering.
Hi,
You have to do following settings to activate alert management for contracts:
Cross-Application Basic Settings
Enter Alert Threshold Data for Contracts
Cross-Application Basic Settings
Define Transaction Types
Cross-Application Basic Settings
Event and Event Schema for Alert Management
Define Recipient of Notifications Notification can be in the form of e-mail, BI report or alert in Alert notification in work overview.
Regards,
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Hi Vinay;
Thanks for your helpful answer.
All the settings you mentioned have already been maintained but notifcation is still not sent. In some documents, I read that there must be a program to be executed in the background to send the notification but I could not get the name of that program.
Do you have any idea about the progran name?
Thanks
Hi;
I have already executed this program before but it gave the below output.
Events Created for Following Contracts:
Contract Message Message type
4400000001 Contract expired TASK
4400000022 Contract expired TASK
4400000032 Contract expired TASK
4400000037 Contract expired TASK
4400000038 Contract expired TASK
4400000039 Contract expired TASK
How to send these messages to the user?
The below links may help you.
http://scn.sap.com/thread/1766461
http://help.sap.com/saphelp_srm70/helpdata/en/a5/b7da2b12034978a5e646a419ed2c87/frameset.htm
With Regards,
Malay
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