How many buyer accounts can receive PO update (OC/ASN/INV) from suppliers if using DSN?

[uyentnh789]

Hi team,

We integrate our S4 with DSN system - One buyer realm connects to multiple suppliers as its standard function.

Each supplier has a contact person email assigned. Typically, notification/email regarding PO will be sent to his/her inbox and he/she can monitor based on assigned email.

In reverse, POs are created by different creators/accounts in S4 and sent to suppliers via DSN. For example:

Buyer Ann - account kk01, created PO 4100001, sent to vendor X via DSN

Accountant John - account kk02, created PO 4100002, sent to vendor X via DSN

Contact person from supplier X will receive the PO request, before he/she takes any action on these POs, I have below queries:

1. Who will receive the email/notification when supplier X creates confirmations for PO 4100001 and 4100002?

2. How can buyer Ann or Accountant John know that their POs are confirmed or not?

3. How does DSN support multiple buyer contacts with single ERP integrated?

4. Can we create multiple buyers contacts and assigned respectively to S4 accounts?

[Prem_Tracz]

1) Notifications are not sent out for order confirmation in standard.

Please read this thread for more details https://answers.sap.com/questions/13302637/notifications-to-buyer-for-order-confirmation.html

2) They can check in SAP by accessing PO and going to Confirmation tab.

A lot of customers also have a customization in SAP that triggers an email to PO requester when OC comes in.

3) Buyer contact is on Purchase Order. You can send extra custom fields on PO IDOC and show it to the supplier if needed (on header or line level).

For DSN it does not really matter who creates the PO, DSN (or Ariba Network) acts like a carrier of the message - that's it.

4) I am not sure if I am following your question here.. can you elaborate ?

[uyentnh789]

Hi Prem,

Thank you for your response. Upon 4 of your answers, I would like to follow up with 02 answers as below detail:

1) Regarding your provided link, It showed that notification for order confirmation can be sent out to customer if you enabled option: "Send a notification to the requester when an order is acknowledged" and Ariba Network ONLY sends out the order status updates to the Ship To email address at the PO header level (or the email address listed in the Ship All Items To field in the PO).

I checked this option and it worked, customer can receive OC notifications which are sent to the email assigned to Ship to address at the PO header. And, customer can also receive ASN notifications if this option is enabled.

4) In this question, i want to know whether we can assign S4 user accounts to buyer contacts in DSN? and it can be used as communication bridge/matching.
Supposed an user in S4 creates a PO and sent to DSN, when supplier updates OC/ASN. Notifications can be routed to S4 user based on buyer contacts in PO.