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GUI Report integrated in SRM Portal but selection-screen radio button missing

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Dear Gurus

Kindly refer the attached screenshot for having clarity on the issue.

"GUI Report integrated in SRM Portal but selection-screen radio button missing"

Trials done-

a- Issue is happening to only one User

b- We have removed and reassigned the same role to user account .. didn't resolve

c- All the roles assigned to impacted user are been assigned to TEST User ID in DEV system and issue didn't replicated... rather, radio buttion is available

d- On portal itself we tried to 'Restore Default' settings issue didn't resolve

e- Even, for users radio button is available .. we tried to remove the button on portal settings/ or other available options... though, we haven't found any check/parameter which could lead to vanish the radio button and issue is not replicating..

tried to put all the possible information with best of my efforts... seems, tricky and so request your expert suggestions.

Many thanks in advance

Accepted Solutions (0)

Answers (3)

Answers (3)

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Hello Daniel

Thanks for your followup

Actually, when program executed by login in GUI.. radio buttons are available for our surprized.

Other observations are.. when user tries using SRM application on Chrome then radio button are missing but its available on 'IE'

However, for us radio buttons are available on 'Chrome' too.

Not sure whats happening.

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Hello Daniel

Thank you. though this screen is not a WebDynpro .. it another common report we use in SAP GUI using t-code and so options in suggested KB followed but options i.e. 'Invisible Element' etc.. not available here.

I'd request any further suggestion please?

Have a nice day

daniel_marlen
Active Participant
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Hello ---Sharp_ Logic---,

Are the radio buttons visible, when the report is executed in SAPGUI directly with the affected user? Does the issue only occur when the report is displayed on the portal?

Best regards,

Daniel

daniel_marlen
Active Participant
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Dear ---Sharp_ Logic---,

Please perform the steps mentioned in section Resolution of KBA 1622844.

Best regards,

Daniel