Error: Vendor and Material Import tasks fail

[Former Member]

Hi gurus.

Our CLM Vendor and Material imports tasks have been working fine until recently when we experienced the error:

Data Import Service: File: Material20150401-101647-817.xml is corrupt and cannot be imported

We have not done changes to either CLM/PI/ERP. Please can you shed some light what's causing this error? Thanking you in advance.

[Former Member]

Hi Mathweus,

     Please Open an OSS message and attach the XML payload (from PI) and also the SAP Sourcing logs so that we can investigate further..

Thanks

Prasad

[Former Member]

Thank you Prasad.

We have opened incident 285962 / 2015. We have provided PI payload and daemons logs. We have not yet provided debug logs from CLM as we do not have NWA access. We requested access from Basis. Still waiting.

Thanks once again.

[Former Member]

HI

which version and service pack you are using ?

we are using V9-SP19.

In SP16 SAP has fix an issue with Vendor import.

check this :

Fix has been done to handle the processing of Payment Term field for Vendor import. Vendor XML import file should contain a field tag as

<PAY_TERM></PAY_TERM> with desired value specified within the tag.

this might be an issue.

Thanks

kanchan

[Former Member]

Thanks Gopi.

This was working a few days ago. This also is affecting materials. But one thing we have noted was the system user to run the tasks was inactivated. Since then it was activated.