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ERROR - Strategy ZXXXXXXXX did not determine approvers.

Former Member
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Hello All,

I am getting the below error message. Could you please share your experience on the same.

The requirement of this case is that Shopping Cart's requester is the Financial Approver Level2. But requester can not be the financial approver. That's why the system has to look for the upper manager.

Hence I am getting the error message "ERROR - Strategy ZXXXXXXXX did not determine approvers." in the processor column in Approval Process Overview.

Thank You.

Best Regards,


Accepted Solutions (0)

Answers (1)

Answers (1)

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The "Strategy" error is coming because your implemented agent determination solution for the process level in question failed to return a "valid" user/agent.

I don't want to read to much into your original post. So if your question requires more discussion, please describe at a high level how you are determining process level agents (ie via BAdI implementation of /SAPSRM/BD_WF_RESP_RESOLVER). If you are looking up the organization from the Requestor... How are you going about it?

Kind Regards,


Active Contributor
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Hi Chirag

Can you try to check for Define process level and the particular step in that which is giving you an error via config and once you manage to find the exact step which is giving you an error go to the Column Resp Resolver name in that you will find what is the logic to determine the approver

The entry in this column is basically the implementation of BADI  /SAPSRM/BD_WF_RESP_RESOLVER  for which you can put a debug point and check why no approver is determined.

Refer screenshots below . Let me know if that helps.