EP views distorted: SRM strategic Sourcing POWL views distorted

[Former Member]

Dear SAP Portal Experts,

Please we are getting below issue in an SRM Production Enterprise Portal views to all users. The page UI/theme is not loading.

EP views distorted: SRM strategic Sourcing POWL views distorted

If someone faced this issue & can share some resolution, it would be great help.

Looking forward to hear you. Thanks in advance.

[vinita_kasliwal]

Hi Gaurav

Please check if any of the below  notes are applicable. Also please answer a few queries :

1. Was it working before was there some upgrade etc which caused the issue?

2. Do you use a custom theme ?

3. Did you try to clear cache ?

4. Is this being faced on all browsers or some specific one?

Refer these notes to see if it helps else I would recommend to open a note to SAP.

SAP KBA 2182462 - Inconsistency between the Theming engine version and UI5 version in the enterprise portal

SAP KBA 2004195 - How to clear cache on 7.30 portal and higher

2195099 - Portal theme is inconsistent after upgrade

2215794 - Ajax Theme Studio not loading correctly

Regards

Vinita

[Former Member]

Hi Experts,

Any help....