Edit Vendor Name expense report

[edurnea]

I have 1 transaction pending submission because it is asking me to provide Vendor Name. I don´t know why it is not providing this data when normally does provide it.Report shows as "vendor no supplied"
When I try to edit the Vendor name it is not possible to edit anything at all.

I am in a dead end where I cannot submit the expense and I cannot solve the issue.

[JutVil]

Hi.

I am not an expert in concur. Maybe change the tag of your question (currently it is SAP Fieldglass) to Concur to get someone with that expertise to look into it. Anyway, having a case open with your company and having an admin look at it is a good start.

Best,

Jutta

[JutVil]

Hi Edrune

I am not quite able to follow your explanation. Is this really the SAP Fieldglass application you are working with? Are you logged in as a Worker trying to submit an expense but can not enter information or is it a reporting issue?

It might be best to contact your PMO support, if it is a client specific issue which "suddenly" does not work anymore - it might be due to your permissions. This is very little information to work with, I am afraid.

Best,

Jutta

[edurnea]

Hi,

Exactly, I am logged in as a Worker trying to submit an expense but can not enter information. The expense shows in the vendor field as "no vendor supplied" and the concur report creates and exception saying I need to provide a vendor name. When I try to edit the vendor name in the Vendor field nothing happens, seems that field is locked for editing. I am not able to edit the vendor name, which I have, and I am not able either to submit the report. Therefore I am in a circle that I cannot solve.

I have open a issue with my company and they say it is a concur issue

Any idea?