E-mail field on User Account is not editable

[Former Member]

Hi Experts

We are facing a problem when updating user infos. After creating a new user account is not possible change the e-mail address, this field is locked to change/update.

Is it a system property or security profile configuration?

Thanks,

Adilson

[former_member200421 · Accepted solution]

Hi Adilson,

Please check the Directory Configuration on the Attributes Mapping tab where attributes are set to push or pull.  You want to change that setting to "push" so that you can change the email address on the user profile.

Hope this helps,

Rosemary

[Former Member]

Thanks Rosemary! Now this field is editable.