Dump created while creating a SC

[Former Member]

Hi,

We have SRM 5.0 system (extended classic scenario). While creating a shopping cart and adding free text line items from a punchout catalogue, the system dumps with below error message. The ST22 dump is attached.

Extract from the dump says:

The ITS service "BBPSC04" had to be terminated because the Web AS has sent the following error message: Error message: "Error found in Java-session" Message type: "S"

Any Pointers will be great help.

Regards,

Rajesh

[yeushengteo]

Hi,

Please try to execute BBP_CND_CHECK_CUST and check if the IPC is working properly first?

Best regards.

YS

[Former Member]

Hi,

The IPC is up and working.,..

Regards,

Rajesh

[yeushengteo]

Hi,

Are you running the BBPSC04 (Check Status) through a portal? Since i could not see the dump log and hence no much suggestion can be made further.

Java isn't used much in SC document except in IPC and maybe HTML. Is there any customer field on the SC screen which could possibly injected error dumping the document as well?

If nothing works, report to SAP for investigation.

Best regards.

YS

[Former Member]

Hi,

Thanks for your reply.

When we try add more than 17 line items in the SC system is throwing the dump.

Regards,

Rajesh