[DSN] Vendors and Company Code Combination

[monaliz_p_dizon]

Every time there's a PO created against a new Vendor + Company Code combination, transactions like GR posted in SAP ECC or Order Confirmation Created from AN are not coming through from AN to SAP ECC or SAP ECC to AN. We have to edit the OC or cancel the GR and repost again before it would go through. No error message received nor notification sent to AN.

How can we go about this and avoid this as this will cause issues in the future and we will not even know that the confirmations are not coming through as there are no error messages anywhere.

[Prem_Tracz]

Can you specify where do you get stuck?

For GRs I'd first have you check if the output message is getting auto generated if it is, whether it went out to CIG or not.

For OC I'd check if it reached CIG or where did it go on the History tab.

I'd also check if you have all the cloud connector subaccounts configured, it is known that some transactions may fail if they are not maintained. (you need 2 for test and 4 for prod)

[monaliz_p_dizon]

przemyslaw.tracz for the GRs we need to maintain the Vend & Comp Code in the ARBCIG_AN_VENDOR and we are getting this error missing-in-arbcig-an-vendor.png

[Prem_Tracz]

For the GR, please check if you have the table correctly maintained see more here:

Will it cause an issue if ARBCIG_AN_VENDOR table populated with all the vendors

DSN - SPRO Configuration - Enable Vendors step