DSN - OC rejection in error: Acknowledgment for PO item contains quantity variance

[S0022095933]

Hello Team,

During OC rejection (whole order) we got the below message in IDOC elaboration

Acknowledgment for PO item XXXXXXXX XXXX contains quantity variance

is there some parameter or adjustment to perform on S4 side in order to solve the issue?

Thanks!

[S0022095933]

Hello Prem,

we tried with the "easier" solution by switching the WE20 Process Code for ORDRSP flow, by changing it from "ORDR" to "ORDR_SUS":

unfortunately, now both Total Confirmation and Total Rejection of Confirmation goes in error with same and below message:

Function module not allowed: IDOC_INPUT_SUS_ORDRSP:

we will try to proceed with longer solution and test the same. Meanwhile could you please confirm that:

1) what we did is correct as per your suggestion or we still miss something

2) do we need to maintain both flows in WE20, so keep the entry with Process Code "ORDR" plus create the new one suggested "ORDR_SUS"?

thanks!

[munahmed]

Hi We are trying to implement this SAP Note 890812 on on our S4 system.

Roberto, Did you try this and did it work for you?

Can you provide any insight or any other feedback while implementing this notes.

[S0022095933]

Hello!

yes we tried that as well but in the end we routed back to ORDRSP because ORD_SUS doesn't work with changes on document.

So we configured again all the ORDRSP checking carefully the activation of Enhancements. Saying so, is not necessary implement both flows but only ORDRSP.

hope it helps!

[Prem_Tracz]

This depends on your process code configuration

By default it is set to ORDRSP by interface setup step in CIG SPRO.

If you want to keep using that process code to process order confirmations with rejected line items that Ariba Network sends, you must implement the SAP Note 890812 on your SAP ERP system. You must also implement the custom exit, MM06E001 to prevent errors while processing order confirmation containing line items with the “Rejected” status from Ariba Network.

https://launchpad.support.sap.com/#/notes/890812

Alternatively, you can ignore above and simply change process code to ORDR_SUS and try to send order confirmations fully rejected, this should allow you to process the IDOC without the SAP note.