DSN - Full Reject Order Confirmation After PO was fully confirmed

[TSoon]

Hi expert,

I am testing the following scenario where supplier initially did the full order confirmation for a new PO, and then the supplier reject entire order confirmation. In Ariba system, I can see the PO now has the rejected status. However, the incoming Idoc into SAP ERP now has error " Acknowledgment for PO item XXXXXXXXXX 00010 contains quantity variance.

Question:

Do I need to implement the user exit as mentioned in this link https://answers.sap.com/questions/13163971/po-change-and-po-confirmation-reject.html?

"To process order confirmations with rejected line items that Ariba Network sends, you must implement the SAP Note 890812 on your SAP ERP system. You must also implement the custom exit, MM06E001 to prevent errors while processing order confirmation containing line items with the “Rejected” status from Ariba Network."

Thanks.

TS

[Prem_Tracz]

Hi, do you get the same error if you reject the order upfront without initially confirming it?

[TSoon]

Hi Prem,

Yes, we had an error in SAP ERP when the supplier did an initial full confirmation rejection.

The Order status in Buyer's view at Arinba will show the PO having rejected status, while the idoc in ERP showed error status with message "Application document not posted" . Please see screen shots below.

We had implemented the Enhancements and Exits as described in page 203 and 204 of the SAP Ariba Cloud Integration Gateway Configuration Guide.

Kindly advise what could be the problem.

Thanks.

TS

[Prem_Tracz]

Hello

Yes go ahead with the instruction you have found before:

"To process order confirmations with rejected line items that Ariba Network sends, you must implement the SAP Note 890812 on your SAP ERP system. You must also implement the custom exit, MM06E001 to prevent errors while processing order confirmation containing line items with the “Rejected” status from Ariba Network."

[TSoon]

Hi Prem,

We had implemented the SAP Note 890812 as well, and still get the error.

Any idea?

Thanks.

TS

[mubeens]

Dear TS,

We are also facing same issue.

We have implemented SAP note 890812 and customer exit as per guide.

Could you please guide, if you were able to fix this.

Thank you,