DSN - CIG Error- When Cancel INV

[sunisakokeaw]

Hi Experts,

when cancelling an invoice on AN we've got the following INV number. On AN, there were no problems with the exchange of documents. Statuses are OK.

But on CIG an error appeared concerning the cancellation of the invoice with the following number.

We are clueless why the error appeared, although on AN everything was OK.

Thank you in advance.

Sunisa

[sunisakokeaw]

Hi Arshdeep,

regarding your recommended doc, we have already generated the interfaces a month ago and we think that was correct.

Below you can find screenshots of the interfaces that we have set in our system.

Which interfaces do we still need to consider ?

Thanks for support.

Sunisa