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DOC-81: The document was resent for tax compliance

mariana_baez
Explorer
474

Hi Experts

I would like to ask for your insights, We are facing the following issues while a supplier is submitted their invoices throughout Ariba Network-DSN in Test Mode:

DOC-81: The document was resent for tax compliance.
DOC-82: The state of document xxxxxxxxxxxxxxxxxxxxxxxxxxx was changed to Failed after unsuccessful attempts to resend it for tax compliance.
DOC-1: Invoice tax compliance failed.

Could you please let us know if somebody is facing the same situation?

We appreciate your insights

Accepted Solutions (0)

Answers (1)

Answers (1)

dencilpaul
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hey Mariana,

This usually occurs when there is a problem between the network and the digital signature service . Is this happening for all invoices or just a subset. If this is happening for every single invoice that is being sent over then you may have to raise a ticket with support on https://support.ariba.com/Connect/Log_In

Thanks,
Dencil