Customize Workbench Page for certain Groups / users

[Former Member]

We have a requirement wherein we need to have certain channels on Workbench page disabled for a set of users.

When we try to assign the Default page on Security tab for that user, we get 3 options: Standard, CSR and Internal Customer.

The issue with last 2 is that these automatically assign XPress requests to the user as Default. In our Client, we do not have Xpress enabled.

Please let us know if someone can provide us some pointers on how to accomplish this.

Thanks

Sai

[vikram_shanmugasundaram · Accepted solution]

Hi Sai,

You can control what channels are visible to users by creating a new workbench page and adding the user group as a collaborator on the workbench page. When the user from that group logs in they will see a new workbench with the channels based on how it was configured. Note that, the user will have to hide the original workbench page.

Hope this helps.

Vikram

[Former Member · Accepted solution]

Thanks Vikram, it worked.

Thanks

- Sai