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Create Ship Notice option in DSN

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Want to ask why there is no Create Ship Notice option when the Order is sent (screenshot of email notification below).

Is this expected?

Have set up related transactions rules in Buyer: Allow suppliers to send ship notices to this account.

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Answers (1)

Answers (1)

Product and Topic Expert
Product and Topic Expert
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Hi Karl,

Given your screenshot it looks like your account has no standard account flow enabled.

(basically what I see in your screenshot is the legacy quick-enablement functionality used before standard account was introduced).

Please send a mail to or raise a ticket with Ariba Support asking to enable standard account flow for your customer (don't forget to provide AN ID).

You can compare how your email should look like with invision demo to see what I mean.