cancel
Showing results for 
Search instead for 
Did you mean: 

Create Ship Notice option in DSN

0 Kudos

Hi

Want to ask why there is no Create Ship Notice option when the Order is sent (screenshot of email notification below).

Is this expected?

Have set up related transactions rules in Buyer: Allow suppliers to send ship notices to this account.

Accepted Solutions (0)

Answers (1)

Answers (1)

Prem_Tracz
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Karl,

Given your screenshot it looks like your account has no standard account flow enabled.

(basically what I see in your screenshot is the legacy quick-enablement functionality used before standard account was introduced).

Please send a mail to dsn4partners@sap.com or raise a ticket with Ariba Support asking to enable standard account flow for your customer (don't forget to provide AN ID).

You can compare how your email should look like with invision demo to see what I mean.

https://sapse.invisionapp.com/share/DGXLR856S7P#/screens/422050231

Regards,

Prem