We are working in SAP SRM 7.13 version, extended classic scenario.
We have got a requirement to create a new link in the Menu of a user role which should re-direct the user to send an email to a specified email address. As in, the "compose email" window should open up with the specified email address in the "To" field.
So basically they want a link on the Home screen of the SRM portal page, which on clicking should re-direct them to the compose email window with the specified email address in the To field.
Can a Generic Web Address (URL Template) fulfill this requirement which is used in the Menu section of user roles in T-Code PFCG to re-direct to a particular URL link? If yes, then how it should be setup?
Or some other node (in Menu) can be used to meet this requirement.
Thanks in advance.
I think there could be 3 options for this
1. You could use portal and configure in system Admin and then UME node
2. You could create a webdynpro which has a code written in backend with a button which when activated will send email with a text box which can capture the text
3. Or if its a standard notification only the button should also do in the webdynpro ?
Refer these links
Sending via portal config
Sending via Webdynpro code in backend