CIG Disable and Enable

[velayudham]

Hello All,

Has anyone tried Disable and Enable the CIG in Ariba P2P realm(Manage-->Core Admin-->Integration Manager-->Manage Cloud Integration Gateway)? For some of the CIG Connection issues, a few of the Ariba Connect FAQs mentioned about disable and enable option in CIG which can resynch connections.

I wanted to check with you all, if anyone has tried doing this? If we disable an already running CIG, do we need to take any backup? if so what details should we take as backup (The CIG Webservice Tasks?), After Disable and Enable, are we able to restore all the connections and mapping as it was earlier or are there any manual activities that we need to perform after enabling CIG.

Thanks,
Velu

[ShikhaG · Accepted solution]

Hi velu_procurement,

Before disabling it take the screen shot of configured webservice then disable it. So that when you will enable you should know what was configured before.

Do this activity out of office hour so the transaction will not get impacted.

Also when you do the toggle make sure that CIG and Ariba/ Ariba network all are on sync. means all should be multiERP or single ERP as per your configuration.

[velayudham · Accepted solution]

Thanks Shikha for your response!

[gabrielmendes]

You can try Disable/Enable CIG from Buying, what this will do is re-link your Buying realm to CIG side and confirm the integrations you are checking as recommended by Shika

[velayudham]

Thanks Gabriel for your response!