Change status of Transaction Completed PO

[Former Member]

Hi

I am on SRM7.0 , Extended Classic scenario

Several Purchase Orders in the system have been wrongly closed as Transaction Completed . The user intended to close commitments on the PO but instead of marking the last delivery indicator ,during the confirmation stage he has closed the PO as mentioned above

Now these PO are showing as delivery expected .

I have checked and found that as per design these PO are not editable in SRM. Nor can confirmations be created for them . Neither in SRM nor in ECC

Is there any solution on how to complete these PO ?How can these pending delivery showing against these PO be closed ?

Is there a way to change status on these PO so that they become editable ?(further confirmation can be cretaed?)

Kindly suggest

SRM consultant

[RobinJanke]

Hi,

there is no ordinary way to reverse the complete status of a PO as far as I'm aware. What you can do is to delete the completed status from CRM_JEST using a custom program (or using the debugger).

This has no other side effects.

Regards,

Robin

[Former Member]

Hi Robin

Could you help me with the BBP_PD debugging ?

I tried to but am not aware where to change the status in the program as I  have not debugged this before .

Thanx

SRM cons.

[RobinJanke]

Go to BBP_PD, click on the status completed entry so you go to the CRM_JEST table.

Display the line with the completed status.

Enter /h in the transaction field (keep your company's policies on debugging in production )

Press enter (2x)

Now the debugger will stop at an if statement:

if code = 'SHOW'.

     set titlebar 'TAB' with name 'anzeigen'(100).

Doubleclick on the code so it shows the value

Click on the pencil and change the value to DELE (press enter)

Continue with F8

Now you will have the bin icon, click on this, save and exit.

Regards,

Robin

[laurent_burtaire]

Hello,

rather than modifying table value, use prerequistes given by OSS note:

1379515 - RFx completed needs to be reverted bck to Held status

and do the same, but for PO.

You can also check note 1745127 - Correcting Complete Button Functionality in PO

Regards.

Laurent.

[Former Member]

Hi Robin

I did try deleting the status in CRM_JEST . Evrything works fine till deletion . However the Save button is greyed out and I cannot save it .

Next in BBP_PD the "document completed" status is removed . But when i check the PO in the portal it is still in "Transaction Completed" Status

could you suggest what I might be missing ?

Thanx

[Former Member]

Please see below thread:

http://scn.sap.com/thread/1385225

Please reward points if helpful.

[Former Member]

Hello,

Have you tried reversing the Confirmation from SRM? That will open up the quantity and PO can be editable.

Thank you

Ritesh

[Former Member]

Hi Ritesh

When i tried this in QA...the entire process ..set a PO in transaction complete ..then cancel a confirmation and Po opens up...this works nice

but for the user in Prod there is no cancel buttons on the confirmation.

could you suggest ?

Thanx

proc Stream

[Former Member]

Hello,

Can you please check in Prod system where you do not see Cancellation button if it is successfully transferred into ECC backend system. Also please execute BBP_GET_STATUS_2 report for the shopping cart and update the status in SRM system that confirmation is process successfully in backend. After that Cancellation button should be active.

Thank you

Ritesh

[Former Member]

Yes Ritesh

The confirmation status says "Posted in the backend " but the backend confirmation number is not updated in the PO history in SRM portal

I ran both BBP_GET_STATUS_2 and CLEAN_REQREQ_UP but nothing changed .

could you suggest something else to overcome this ?

Thanx

Proc Stream

[Former Member]

Hi

Sorry to be pain, but could you please advise what exactly result when you executed BBP_GET_STATUS_2 report? Also, i believe you have executed with one particular Shopping cart whose backend confirmation is not showing up in related documents.

Thank you

Ritesh

[Former Member]

Hi Ritesh

Thanx for your continued interest .

I did run BBP_GET_STATUS_2 with the specific SC number . and got the result as update successful---1 data record processed

However the status of the confirmation remains unchanged . backend document number is not getting updated .

Thanx

[Former Member]

Hello,

I have found note;

Note 1595165 - Tracking in confirmation is not getting refreshed

It is referring to the same issue which you are facing in production where status shows " "Posted in the Backend" but the backend number is not getting refreshed and thus you are not able to see Cancel confirmation button active.

As you stated you are not having issue in QA as you have successfully did the entire process but still please review the note as it is the same issue.

Thank you

Ritesh

[Former Member]

Thanx Ritesh

Like I said I dont have this issue in Quality . Nor does this happen with all the confirmations in Prod.

is it ok then to implement this note ?

I do not know how to test this note in Quality as everything is perfect there !

Am very confused

Thanx

[Former Member]

Hi,

Please have this note check with your Basis or Dev team to see if the changes in program which SAP recommended is already in Place. I agree you are not facing the issue when you executed the entire test in QA. But i remember one client i worked where the same thing and process working differently like yours.

Thank you

Ritesh