Catalog Shopping cart - Error in process

[Former Member]

Hi,

We are facing issues with Catalog shopping carts which is going into error in process instead of creating SRM PO. We are into Extended classic scenario and there is no RZ20 error.

There is error in SLG1 logs as: Shopping cart XXXX (item 1): BBP_BD 002 - An exception with the type CX_SY_ZERO

looks like there is an error in standard program which is trying to divide by zero in a calculation.

Please suggest.

[ricardo_cavedini · Accepted solution]

Hello,
I think note 2484677 will help you indeed.
What you can do to confirm is to create a shopping cart in saved status and take its header GUID from BBP_PD.
Then, put a breakpoint at include LBBP_PDPRCF21 and execute FM BBP_PD_SC_TRANSFER, by providing the header GUID.
See if exception CX_SY_ZERODIVIDE will be raised here.

Form FILL_OUTPUT_PARAMETERS:

es_com-net_value = es_com-net_price * ls_com-quantity / is_com-price_unit. (exception would occur here)

Just do this in a test system, since cart status will become inconsistent.

Then, if this is the case, note 2484677 helps.

Regards,
Ricardo

[Former Member · Accepted solution]

Hi Ricardo,

I had tested in the similar way as suggested by you and it has exception"CX_SY_ZERODIVIDE"

I will try to implement note 2484677 and get back to you.

Thanks.

Regards,

Abhishek