Catalog Connection failed for SC - SRM7.0

[Former Member]

Hi Experts,

I am getting error "catalog connection failed" whenever I'm copying an item from old shopping carts.

We are using third party catlog for shopping by using NWBC portal (not using any proxy).

Even we tried the Note 1456659 (its for MDM not for NWBC) but still getting same error.

Please help me out to rectify this issue.

[Former Member]

Hi,

check the SRM MDM server

1.Restart the MDM Console

2. Restart the MDM Data manager

3. Restart the MDM import manager

(or)

Check the Old SC material from which catalog it is created ,that catalog will be deleted in the MDM server.

Regards

G.Ganesh Kumar

[Former Member]

Hi Ganesh

I can create a fresh cart as much items . no issues.

but user could not utilize fully OLD shopping cart facility/ Copy and paste functionality.

Muthu

[Former Member]

Hi

I am having similar issue

old shopping cart - i could not transfer some materials

copy an dpaste functionality -

system gives error "catalog connection failed"

smicm log says

• ERROR => NiPConnect2: SiPeekPendConn failed for hdl 58 / sock 74

Muthu

[Former Member]

Vasanth

We had similar issue and SAP suggested we look @ ICM Logs.

Tx SMICM->Goto->Trace Files->Display all.

Found below error in our case

ERROR in ssl3_get_server_certificate: (9/0x0009) the

verification of the server's certificate chain failed

ERROR in af_verify_Certificates: (27/0x001b) Chain of certificates is

incomplete

Once Basis Fixed the certificate chain, issue was resolved.

Nikhil