Cancelled Confirmations not posted in backend

[Former Member]

Hi All,

We are having issue where cancelled confirmations are not posted from SRM to ECC.

We have Extended Classic scenario, once the confirmation is cancelled, the status will be approved and it will not trigger idoc.Normal confirmations will create IDOC without any issue and it is also posted to backend. Do we have to maintain any config for cancelled confirmation idoc? please advise.

Thanks,

Sunil

[ThomasZloch · Accepted solution]

Which version of SRM_SERVER are you using? After upgrading from 701 SP08 to SP14 we noticed that confirmation cancellations changed from IDoc technique to BAPI calls and remained in status "approved".

We had to add an entry in BBP_FUNCTION_MAP to make it work again:

BUS2017 / Cancelfromdata / ERP_2.0 / B45A_GOODSMVT_CANCEL

Also check for notes that cure follow-on bugs like 2217467 and 2219676.

Thomas

[Former Member · Accepted solution]

Thanks Thomas,

We have implemented the OSS note  2278002 - Cancellation not posted into backend.

Best Regards,

Siddappa

[Former Member · Accepted solution]

Hi Siddapa,

There was a entry missing in below table which helped us to fix the issue

Please maintain the following entry in table BBP_FUNCTION_MAP:
BUS2017 Cancelfromdata ERP_2.0 B45A_GOODSMVT_CANCEL

Regards,

Sunil

[Former Member]

Hi Sunil

Please check if the following URL will be useful. It includes issues related to GR cancellation as well. 

http://scn.sap.com/docs/DOC-69275

Srini J

[yu_feng2]

Hello Sunil

Could you please check if Note 1529106 could be any help ?
Please also check if Note 1287726 content could be any relevant.

Best Regards
Feng, Yu

[Former Member]

Hi Yu Feng,

Confirmations are in approved status and we are not getting any error. The problem is, once we perform cancellation it will not create any idoc. We already checked your referred notes but that does not helped.

Thanks,

Sunil

[laurent_burtaire]

Hello Sunil,

to be able to cancel your confirmation, it must have status "Posted in the backend" (I1018) and not only "Approved" (I1022).

Check if you have any errors with CLEAN_REQREQ_UP report.

See also KBA 1796585 - Confirmation status remains in "Approved" or "Error in process"

Regards.

Laurent.

[Former Member]

Hi Laurent,

Thanks for suggesting this note.

However this note will be applicable if IDoc already posted in backend but confirmation status not updated in SRM and if the IDoc is in error. We have the issue were IDoc is not even created for cancelled confirmation. Also there is no error in report.

Thanks,

Sunil

[yu_feng2]

Hi Sunil

Have you checked if there is any log in workflow ?
you can check this through SWI1 .

Best Regards
Feng, Yu

[Former Member]

Hi Sunil,

We are also facing the same issue.

Could you please let me know if you get solution for this issue?

The cancellation remained in status "currently being Transferred" even entry created in BBP_DOCUMENT_TAB cleared by CLEAN_REQREQ_UP job.

Best Regards,

Siddappa