Can we use 2 different CIGs for AN and B&I

[karthik_tg]

• One of our customers has already integrated AN with S4 H thru CIG for SCC. Data Center Europe. The same AN has to be connected to the ECC system as well.
• For the same customer , B&I is now activated and when CIG is enabled it is pointing to US Data center , with a new P User. B&I should be connected to ECC. The CIG which is enabled is not the one which is in use for AN-S4 integration.

Questions...

• How can we use the same CIG for both AN ( SCC ) and B&I ? Ideally only CIG should be used to my knowledge for all Ariba Solutions.
• Can we use 2 different CIGs for AN and B&I?
• Why has it created 2 different CIGs here , is it because of 2 data centers?

[gabrielmendes]

Hi, if your customer already has integrations for AN with EU datacenter, you should open a case/SR to request the configuration of Buying in EU realm so you can have the 2 solutions in a single CIG/Integration Suite Managed Edition.

https://connectsupport.ariba.com/sites#item-view&/KB0406207

Important note https://connectsupport.ariba.com/sites#item-view&/KB0405508 there are no migrations from EU to US if you try to change AN integrations in this case, the recommendation should be to leave all realms in EU (since customer already have integrations here) in this case.

[rajesh139978]

Hi Gabriel,

Thank you for the information , how ever we could not access the above link-https://connectsupport.ariba.com/sites#item-view&/KB0406207

Please suggest if there is an alternate way to access the content.

Thanks

Rajesh

[gabrielmendes]

Hi Rajesh, please ask the customer DSC to submit the Case/SR so support team can help you with this change (B&I to EU).