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Can we customize email body of below email in SAP Fieldglass

ThePrajwal
Contributor
0 Kudos
464

Please refer to this screenshot, we have to update the body and we are not able to see any option here - how can we do it

Accepted Solutions (1)

Accepted Solutions (1)

brian_cicirello
Employee
Employee
0 Kudos

Hi, Prajwal:

If you're trying to update the worker invitation message itself, under your Admin menu's Messaging section click "Messaging." Select "Work Order" for the module, and then "Activate (Time/Expense)" for the action/message itself. See if that's the one you need.

This message is generated at that Work Order Activation step itself--hence its tie to the WO module and not Worker.

Answers (1)

Answers (1)

JutVil
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi there.

There are multiple ways to customize massages. You can either add system variables (admin > system variables) or go to admin > massages > list view and select the message to customize it (subject line, body, recipients etc.). You can customize email templates and footers too, but that is not quite what you are looking for from I am gathering.

Best regards,

Jutta

ThePrajwal
Contributor
0 Kudos

Thankyou so much juttavillet