Can outlook 2010 sends the reply of offline approval mails via background?

[Former Member]

Dear SRM gurus

When and offline approval mail is created and send to the Outlook, the approver can either approve or reject the SC. Then a reply mail will be generated and approver has to hit on send button for processing the response in the SRM system.

In SRM 7.0 , can Outlook 2010 send the reply mail ( once the approver approves/rejects the offline approval mail ) in the background rather than creating a new mail and then the approver hitting on send button?

Thanks in Advance.

Regards

Bharath Valleri

[Former Member]

Hi Bharath,

Yeah that is definitely possible. Please refer to http://wiki.sdn.sap.com/wiki/display/SRM/Offline+approval+-+general+configuration link which provide great details on how you could set it up.

Thank you

Ritesh