on 2021 Apr 18 4:09 PM
Hi
I have set up new a business system id as EQ1 CLNT105 in Test Account at AN Buyer account ANXXXXXXXXX, and configure the Ariba End point as well.
Now we have below two ids
1.Child1-which configure at the time of implementation
2. EQ1CLNT105-- which i have configure newly.
Now while creating the invoice form Supplier it is being routed to Business System Id-Child 1 not EQ1CLNT105. Also invoices are failing at AN Buyer Account ANXXXXXXXXX.
I have two queries--
1. How invoices created via Supplier AN Account determine that the to which Business System id of Buyer Accounnt(Child1or EQ1CLNT105) it must go.
2. When i looked at invoice at Buyer account ,in invoice history we are getting
DOC-46: Copy document Failed.
Bellow is the error log
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE cXML SYSTEM "http://xml.cxml.org/schemas/cXML/1.2.044/cXML.dtd">
<!-- class: ariba.cxml.Component -->
<cXML timestamp="2021-04-14T03:40:27-07:00" payloadID="1618396827195.72173747.000001079@p3KZY5ORQ5U+/LSR3soWC61dyQM=" xml:lang="en-US" version="1.2.044">
<Response>
<Status text="Unauthorized" code="401">
Error: Authentication failed for Sender [AN01000000001] at Domain [NetworkID]. Please contact support with the Error Reference Number: 16324436921655 for more details.
</Status>
</Response>
</cXML>
What is the root cause of this error????
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