Broken SOAP envelope - Contact Person not created in ABAP end

[Former Member]

Hello Experts,

I have configured RFx scenario in SRM  7.0 sandbox system.

I am able to create Bidder contact person from portal using existing SU01 id, however, when I try to create contact person directly (w/o SU01 id), the system does not create user in ABAP end. The user is created in portal & mail also triggered.

I get warning stating "SPML Service returned the broken SOAP envelope" & consequently the bidder contact person is not able to access the portal link. I have attached the error screenshot.

I have done all settings as per http://help.sap.com/SCENARIOS_BUS2008/helpdata/EN/8b/7572994153477e9486f4e88ad45d36/content.htm

I am not a core technical person, hence can someone give any pointers/documents/links on how to troubleshoot this ?

Your help is appreciated. Thanks.

BR,

PD.

[former_member305573]

Dear all ,

I am also facing same issue.

Dear Priyadarshan,

if you are able to resolve the issue. Please help me with you input.

thanks in advance

Prashant krishen

[Former Member]

Hi Prashant,

The system I was using then was a copy of another system & had quite a few issues of its own.

After checking on roles SAP_EC_BBP_CREATEUSER & SAP_EC_BBP_CREATEVENDOR, you might need to work with the Basis/Security team to enable populating of "Personalizations object key for mapping EP & SRM roles".

Basically, we need to enable creation of ABAP user id (SU01) once bidder creation is triggered from portal end. Once SU01 id is created, the roles need to be linked automatically.

Only Basis/Security team should be able to help in this.

As for us, our client Enterprise Data Mgmt team decided to continue with existing manual process rather than use SRM for creating vendors/bidders.

Let us also know once you solve this.

Regards,

PD.

[Former Member]

Hi Prashant,

If you are seeing the error "Broken SOAP envelope..... " then it is a generic error, which can come due to several reasons. Have you done the SPML configuration?

Ganapathi

[former_member305573]

Hi Ganapathi,

yes i have done the SPML configuration .

Kindly let me know if you need any help.

Regards:

Prashant krishen.

[Former Member]

Hi Prashant,

Then I hope the ABAP user ID is getting created along with the role which you select in the portal. But portal user has not got created.

I am not aware, how exactly they do...a portal consultant consultant can do a smoke test and check it. In fact I had also faced same error.. the root cause was password of the SAPJSF user was expired. As I told, this error can come due to several reasons.

Ganapathi

[former_member305573]

Hi Ganapathi,

In case of SPML  user will be created in ABAP as well as in Portal at the same time.

The role will be also assigned in Portal with SPML.

same as per this document.

Create Users - SAP Documentation

Prashant krishen.

[Former Member]

Hi Prashant,

Yes, with the SPML configuration, it is expected to create users both in ABAP and Portal at the same time. But the latter may not work if there is an issue with the configuration...

Any ways, I hope, your issue is, in your system, both ABAP user and Portal users are getting created, roles are getting assigned, still you are getting a warning message. Is this correct?

Ganapathi