BRF Error "Error handling for work item XXXXXXXXXXXX"

[Former Member]

Hi Forum,

We are on SRM 701, using Process Controlled workflow for SC with ZERO step.

After creating a shopping cart when I check in BBP_PD I see

Why the message No Workflow Item Found ?

And in SWI6 the log shows

How can I find the reason of this error "Error handling for work item"?

How to find the respective class and method to debugg this WF?

What is the possible solution?

In SLG1 there is no entry for ERROR with WF_BATHC user but an entry with a green light

Thanks,

Anubhav

[Former Member · Accepted solution]

Hi Anubhav ,

Please check this as per the following KBA:

1625513 - Workflow without approval is Awaiting approval status - SRM

Cheers,

Melina

If this helps you, please assign the SDN points accordingly

[Former Member · Accepted solution]

Hi Melina,

The prereuisites given in the KBA 1625513 are different but I tried to debugg as per the steps given but still the SC status remains Awaiting Approval.

Does the Automatic Approval worklow generated a work item?

As I said in previous post in BBP_PD under the Workflow Item: heading there is nothing.

I found KBA 1697416 and checked the settings everything seems to be in place according to the KBA.

I also checked the SAP NOTE 1364399 the Symptoms are different.

If I swithc to one step Manager approval BC set, the workitem is generated but goes into error with message "Error Handling the work item XXXX"

Many Thanks for the KBA pointer.

[Former Member]

Hi Forum,

Assigned SAP_ALL to WF-BATCH user and now its working fine.

Got the hint from http://scn.sap.com/thread/1669974

Melina..thanks to you for help.

Regards,

Anubhav

[Former Member]

Hi Anubhav,

Sorry to not reply earlier. Yes, this would be my next advise.

I am glad you could find this.

I will create a proper KBA note to address this also.

The WFL guide you can download at:

https://websmp104.sap-ag.de/~form/sapnet?_SHORTKEY=00200797470000065941&_SCENARIO=011000358700000002...

Release and Upgrade info> Installation and Upgrade Guides> SAP SRM > SRM 7.0 > Workflow Guide - SAP SRM 7.0

Thanks again,

Cheers,

Melina

[Former Member]

Hi Forum,

We tried with One Step Approval workflow.

Now there is a work item generated and in BBP_PD first the stsatus is READY and then STARTED and the it goes into Status ERROR.

Workflow log shows the error

Work item 000000001045: Object /SAPSRM/CL_WF_PROCESS_MGR_SBWF method CREATE_DECISION_SETS cannot

I checked the SAP Note 1364399 but there in Symptoms the method name is different.

Thanks,

Anubhav

[Former Member]

Hi Anubhav,

For your last error probably there is a missing Badi implementation. Depending on which responsible resolver you configured , you need to create decision set and approval lists via Badi

/SAPSRM/BD_WF_RESP_RESOLVER methods  GET_AREA_TO_ITEM_MAP and GET_APPROVERS_BY_AREA_GUID.

Please put here the configuration done by you.

I have tried to upload the Workflow guide but I could'nt. Please download it from service marktplace. It contain a very helpfull information for who is starting with PC WFL.

Thanks,

Melina

[Former Member]

Hi Melina,

BADI Implementation is required if we are using standard BC Set?

I am using one step approval with responsible resolver as RR_MANAGER.

Found a note1454035 that is exactly for the same error. But even after applying the note still getting the error.

Can you please provide the SMP Link to WF Guide.

Many Thanks,

Anubhav