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Former Member
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Hi SRM Gurus,

We're encountering the below errors when we clicked on the Approval tab during display of Purchase Orders. , the below errors occur.

"Cannot get process info; function BBP_PDH_WFL_APPROVAL_SIMULATE throws exception Workflow Not Found"

"PDO Layer error "

We're in SRM 7.0 and using Application-controlled Workflow. i have checked the notes as well . but no use.

Would really appreciate any help on troubleshooting this issue.

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Answers (1)

Answers (1)

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This error is displayed if the program is not able to find the workflow instance. I would recommend to debug the FM and see why no entries were found. I have seen similar issues if workflow instances were accidentally archived.

If the program is not able to find the workflow at all, you can try to restart it using the steps from the KBA:

1864873 - You want to complete a workflow that has failed to start, got stuck, or in error.

Best Regards