Ariba Network Supplier Invoicing mixed amounts on the document fail in CIG Interation to SAP

[jon_wiersma2]

Hello, We are getting the error payment export was not sent to SAPMessagingQueue.

This is because we have Header Level Discount amounts on certain Invoices.

What is the means to provide input discounts in Ariba? Only Invoice Net amounts? How do others use it?

[jon_wiersma2]

Thanks for your answer. Our PO Related invoices include detail line items (qty and price) and a header discount amount.

It appears that Positive (items) and Negative amounts (header) cannot be submitted together on the same payment export- it is a true exception per KB0393037. There is no error message, just nothing sent.

I wondered how other Ariba Buyers manage this situation. Supplier sends mixed amounts on Invoices.

Thanks

[thalesnascimento]

Hello John,

There isn't any specific limitation saying that Header Level discount isn't supported in the integration between Ariba and SAP ERP/S4HANA.

You can refer to Restrictions and Limitations | SAP Help Portal (for Ariba B&I Invoices - PaymentExportRequest) or to Invoice | SAP Help Portal (for Business Network Invoices - InvoiceDetailRequest). You can also explore the guide and there you will see some limitations related to discounts, but in general, Header Level or Line Level discounts are supported by the Ariba Integration.

I suggest you review the configuration guides to make sure that all is correctly set.