Ariba: Invoice issue

[dhinesh_thirugnanam]

Hi Team,

Need your suggestion on the below mentioned issue which we are facing in our test environment.

The invoices for Indirect POs are failing in VIM because of "Invalid PO Item Number".

Reason for this is in SBN, the Indirect PO item interval is 1,2,3,...

But the SAP ZARB PO item interval is 10,20,30,.... 

When Supplier creates the Invoice in SBN, it adopts the item numbering from the SBN PO (1,2,3,...).  When that invoice makes it to SAP for processing, VIM is checking for that PO # and Line # in SAP and can't find a match since the SAP PO has different item numbering (10,20,30,...).

Since this is a standard process do we need any customization?

Do we require any of the option's to overcome this issue (1) CIG mapping solution or (2) change ZARB line item interval config to 1,2,3.If so kindly suggest what needs to be done.

[Prem_Tracz · Accepted solution]

when requisition is approved, a PO is sent to SAP to retrieve SAP PO number and line numbering there (10, 20, 30) which then goes back to Ariba Buying and from there to Network... so invoice should have also 10,20,30... 

are you creating POs in SAP when requisition is approved in Buying?

[dhinesh_thirugnanam · Accepted solution]

Yes,PO are created in SAP

[Prem_Tracz · Accepted solution]

if POs are created in SAP, these should come to Ariba with updated line item numbers as 10, 20, 30. This is what I used to see among other customers.

[dhinesh_thirugnanam · Accepted solution]

I have changed the PO numbering to match the GB