Ariba DSN supplier test account issue

[allychen]

I have used client's supplier test account for testing SAP purchase order. After I send the PO out from SAP, and I did receive an Interactive e-mail to inform that the purchase order has been received. But when I try to sign in by clicking the button on the mail, it shows "

" You cannot log in to view documents using a non-standalone test account. Please use an Ariba Network standalone test account. "

Also, I have Login into supplier portal by client's test account ID, and I could not find any document in the supplier portal.

Please Advise if anythings I have missed or need to activate something else?

Thanks.

[Prem_Tracz]

Issue

Why am I receiving this error You cannot login to view documents using a non-standalone test account. Please use an Ariba Network standalone test account.

Cause

As per Ariba Network standard behavior, in Test environment while taking ownership of standard account Purchase Order (PO) with existing account credentials. The supplier needs to have only test account, not both production and test account. You have registered as production and test account on Ariba Network, hence when you are taking ownership of the PO, you are receiving mentioned error. The error is self-explanatory, and means you need to have only test account in order to take ownership of the test PO.

Resolution

Rather than registering the supplier on AN first , please register as new account from the PO email. The newly created account will only have test account on Ariba Network and it can be used for further testing for standard account.

Additional Information

This error is specific for test envioronment.

• Just create a new one in your ERP,
• set him up as standard account, use a different email,
• send him the PO,
• don’t create a supplier by visiting supplier.ariba.com
• as supplier open the email with the PO to standard account,
• register trough the steps required FROM THE EMAIL PO, “Process PO”… this should work.

Do this all in test only.

[uyentnh789]

Hi Prem,

This is also the case I met when I was testing for scenario First PO Enablement when Supplier already has an existing account on AN (AN matched supplier).

this note also mentioned "This error is specific for test environment".

So First PO Enablement for matched supplier is working fine on production system, right?