Ariba contract integration to S4

[Jocelynoyt]

Hi, we are setting up a new S4 client (previous integration was with ECC) and while testing the Ariba contract integration, I am getting an error when sending Contract Line Item document to S4.

The error is due to "Supplier ABC has not been created for purchasing org 1000".

The supplier number in the error message is actually the old supplier number in ECC, hence does not exist in S4.

1. Confirmed external system integration is referring to the S4 client

2. S4 vendor code has been updated in Ariba Supplier's Vendor Key

3. S4 vendor code has been updated in Ariba Network with the new application ID.

Appreciate if anyone can advise if there is any other missing setting that is resulting in the ECC vendor code being picked.

Thanks.

BR,

Jocelyn

[marcelodaros]

Hi Jocelyn,

Hope you are doing well! Since the new vendor code was already updated in Ariba system, it is necessary to confirm if Ariba is sending the correct vendor code.

To do this you can download the payload from the Integration Suite Managed Gateway. Go to Transaction Tracker > Search for the contract number (CWXXX) > Download the Source/Pre-processing document (which is the document sent by Ariba).

Then search for the new vendor code in this payload to check if it is found. If no results are found, search for the old vendor code to check if Ariba is sending the old code instead.

This should be the next step to understand where the issue is originating (if Ariba is sending incorrect vendor code of if it is sending correctly, but ERP is not considering the new vendor code). Let us know about your findings and revert in case of any question.