Ariba Automated Email Generation Issue

[thomasnewcomen]

Hi all,

I have a limited amount of work exposure to Ariba's P2O purchasing system. However, each day I am getting a large number of automated emails with the title "Data event prealm_[number]:CombinedDataPull ended with status Completed (*)". I believe these emails are linked to some inetegration event?

These have nothing to do with my work, and are a distraction. I cannot find how to turn these off. Would it be possible to know what setting I need to adjust to turn these email notifications off?

Thank you

[anne-petteroe]

Hello Thomas,

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Anne

[thomasnewcomen]

Thanks Anand,

I really appreciate the reply.

It seems our company is in the last category - users here can control their own administrative emails. I have been through them all and turned off all inegration event emails, however I keep being flooded with these emails. Is there one particular type of email that I need to find and turn off?

Thank you,

Thomas

[anandbhat]

Hi Thomas,

These notifications, as you’ve suspected, are related to integration events (data import tasks) triggered via integration. The default setting in Ariba is to send these notifications to “Integration Event Users” (those in the “Customer Administrator” group directly or indirectly). See https://connectsupport.ariba.com/sites#item-view&/KB0394810

There are a couple of ways to look at this if you shouldn’t be receiving these emails.

1. If you aren’t the system administrator, contact your admin to see if you have been granted roles/ groups that aren’t relevant to you. This is quite often the most common cause for receiving unwanted emails.

2. The notification settings are administered under Core Administration > Email Notification Manager > Manage Email Recipients. The ones specific to integration event processing are those with notification name beginning with “Integration Event” with the one specific in your question appearing to be “Integration Event Complete with warning”.

a. An admin can provide the correct set of recipients here if the default settings send the notifications to uninterested parties (although, this does typically point to an issue with user group assignments).

b. An admin can choose to allow users to manage these notifications individually. Once enabled, the specific notifications that have been opened up to end-user control will show up under “Administrative Emails” in the “Change Email Notification Preferences” options under your profile and you should be able to turn this off.

Cheers, Anand