Ariba APC content transfer into SRM 7.0

[franz_feichtenschlager]

Hello All,

We are experiencing issues when transferring (via OCI) Ariba Procurment content data into SRM 7.0.

The issue occurs when:

1 We are calling the 'Shop' transaction.

2 A new web page containing 'Templates', 'Free text' and the 'Ariba catalogue' appears

3 We are choosing the 'Ariba catalogue' and are directed into APC

4 We are selecting one or more items in APC and then choose 'Check out'

5 The system directs as back to point 2) (page with 'Templates', 'Free text' and 'Ariba catalogue

6 We now call up the 'Ariba catalogue' again.

7 We are selecting one or more items in APC and then choose 'Check out'

8 The items are shown in the SRM shopping cart.

So the transfer works - but only after calling the catalogue a second time.

The issue only occurs with internet explorer 11 and not when using Google Chrome.

Did anybody else experience such an issue?

How would I be able to trace this?

Thanks,

Franz

[ivy_li · Accepted solution]

Hi,

I suggest you do httpwatch trace for the process of adding catalog item to SC for the first time.
Then please check if you can find the following catalog item information in OCI data:

such as

NEW_ITEM-CURRENCY[1]  GBP

NEW_ITEM-DESCRIPTION[1] test1

NEW_ITEM-EXT_CATEGORY[1]  Computer

NEW_ITEM-EXT_CATEGORY_ID[1]#CT08

NEW_ITEM-EXT_PRODUCT_ID[1]  GUID501

NEW_ITEM-LEADTIME[1]  3

NEW_ITEM-LONGTEXT_1:132[]#Canon BX3 Black ink cartridge B100/MP10/B15

NEW_ITEM-MANUFACTCODE[1]  Canon

NEW_ITEM-MANUFACTMAT[1]

NEW_ITEM-MATNR[1]

NEW_ITEM-PRICE[1]#11.78

NEW_ITEM-PRICEUNIT[1]#1

NEW_ITEM-QUANTITY[1]  1

NEW_ITEM-SERVICE[1]

NEW_ITEM-UNIT[1]

NEW_ITEM-VENDOR[1]  104326

NEW_ITEM-VENDORMAT[1]#CANBX3

Please verify if they are existing or some fields are missing.
I guess some fields value are missing which led to the wrong navigation.

BR,
Ivy