Approval preview not displaying approval details in 'Check Status'

[Former Member]

Hi All,

I am facing an issue in the below scenario:-

First a requestor creates an Advice Special Request Form which goes to a purchaser for approval. The purchaser rejects this item and adds a new item by creating a special request form and fills in correct details. While he does this, the cost assignment for the items is different(multiple cost center assignment). Then he approves this Shopping cart. When the requestor Accepts the Changes, he is not able to view the approver details. But once he clicks on change option, then the approval details are shown in the approval preview.

Is there any way that the approval details are shown when the user clicks on the 'Approval preview' as the SC has already gone for approval to the manager? Is there any particular reason why only in change mode he can see the approval details?

[jason_boggans]

Dear Poster,

As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.

Best Regards,

SDN SRM Moderation Team