After Performing GR reversal item status of SRM SC remains "Completely Confirmed"

[former_member198566]

Hi,

The Shopping cart item status is not changing after doing GR reversal. It remains Completely Confirmed. Below are the steps:

• 1.PO is in Ordered status
• 2.Perform GR (101 movement type) against PO in MIGO
• 3.PO is now Delivery Complete / Fully Received.
• 4.Perform GR Reversal (102 movement type) against PO in MIGO

We tried executing CLEAN_REQREQ_UP and BBP_GET_STATUS_2 jobs manually also but the item status is not changing.

Once the GR is reversed the item status should change back to previous status. Please suggest.
We are in SRM 7, EHP2, SP14 - Extended Classic Scenario.

Thanks and Regards,

Abhishek

[daniel_marlen · Accepted solution]

Hi Abhishek,

Could you please create a screenshot about the item status that you refer to?

Thanks and Best Regards,

Daniel

[former_member198566 · Accepted solution]

inkeditem-status-li.jpg

Please find the attached screenshot.

Thanks.

[daniel_marlen · Accepted solution]

In PO we don't have such field at item level. Do you see it in Shopping Cart, right?

[former_member198566 · Accepted solution]

Hi Daniel,

Yes this is in Shopping cart.

Thanks and Regards,

Abhishek

[daniel_marlen · Accepted solution]

Hi Abhishek,

Thank you. Could you please check and send me the value of the following fields in SC and in PO:

• QUAN_CF
• QUAN_CF_E

Best regards,

Daniel

[former_member198566 · Accepted solution]

Hi Daniel,

Both the fields in both SC and PO are 0

Thanks and Regards,

Abhishek

[daniel_marlen · Accepted solution]

Hi Abhishek,

I see. This means that the status reports have correctly updated the documents, so the problem is only with the status display. Without system access, I would suggest to apply SAP Notes 2322751 and 2491670, even if the symptom is a bit different. Afterwards, if the error still occurs, it is necessary to debug the status determination in Method GET_STATUS_TEXT of class /SAPSRM/CL_PDO_BO_SC to determine the root cause.

Best regards,

Daniel

[former_member198566 · Accepted solution]

Hi Daniel,

Thanks. Let me analyze as suggested.

Regards,

Abhishek

[former_member198566 · Accepted solution]

Thanks Daniel... Note 2491670 fixed the issue 🙂

Regards,

Abhishek

[daniel_marlen · Accepted solution]

You're welcome Abhishek and thank you for the feedback. I will extend the Note symptom, so that others can find it more easily in the future.