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Link to Customer Engagement Initiative:



Description of Planned Project

Automated, no-touch invoice processing is the ultimate goal of many companies when it comes to the target picture of an efficient invoice management process. While automation rates are constantly increasing due to technological progress, it is still often required and sometimes even desired to let AP accountants review a supplier invoice and make manual adjustments before posting that invoice in the financial system for payment.

SAP Ariba Central Invoice Management, inbound processing module on SAP Business Technology Platform (BTP) is an invoice management solution seamlessly integrated with S/4HANA Cloud, public edition. In order to support AP accountants in their daily work, this solution needs to provide users all the relevant information and features to complete their responsibilities when processing a specific invoice. The already available invoice object page – the main object an AP accountant works with – enables users to view and edit header and item level information of the uploaded or electronically received PO based and non-PO based invoice.

SAP Product(s) in Focus

SAP Ariba Central Invoice Management 

SAP Ariba Central Invoice Management, inbound processing module

Project Goals and Activities

With the planned SAP Customer Engagement Initiative project, we would like to get input from existing or potential customers of that solution on how we can further improve the invoice object page. What additional features could customers envisage so that information gaps can be closed and so that a user’s need to navigate to other transactions for required information would be minimized? We would like you to work with us and to validate and prioritize the features for upcoming releases with us. Exemplary topics we would like to emphasize during the project are the display of supplier master data and the entry of payment details. With this CEI, we want to identify critical user pain points we need to solve and how we should prioritize these pain points.

Format of Activities, Estimated Effort

  • Initial kick-off call: 30-45 minutes
  • Virtual workshop: solution presentation/demo and brainstorming session in order to cluster and prioritize topics for upcoming deep dives
  • 2-3 virtual workshops (max half day) or one longer onsite workshop (1-2 days) depending on participant availability in order to deep dive on max 3 focus topics
  • Closing Call: one hour
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