Introduction
SAP Sourcing/CLM has introduced a feature that allows On-Premise SAP Sourcing/CLM System Administrators to set SAP NetWeaver “Debug Mode” and access the SAP NetWeaver logs directly from the SAP Sourcing/CLM application. This feature was developed for SAP Sourcing/CLM Release 10.0 and back-ported to SAP Sourcing/CLM Release 9.0 Service Pack 17.
In the past, one of the challenges for On-Premise SAP Sourcing/CLM System Administrators has been the need for engaging SAP NetWeaver Basis Administrators when troubleshooting SAP Sourcing/CLM. An SAP NetWeaver Basis Administrator was required in order to turn on SAP NetWeaver “Debug Mode” when reproducing an SAP Sourcing/CLM problem and also to retrieve the SAP Sourcing/CLM logs from the SAP NetWeaver server. Retrieving the correct log files for the desired time period has also been a challenge. Now these activities can be performed just by the On-Premise SAP Sourcing/CLM System Administrator.
Enabling this feature
On-Premise SAP Sourcing/CLM users who have been designated as application System Administrators typically already have the standard delivered “System Administrator” Security Profile assigned to them. A new Security Profile Access Right has been introduced under the “Super User Rights” group. Set the new Service Registration NetWeaver Logs View permission to Allow:
Log off and then log on again to refresh your Security Profiles cache. You should now have access to this new feature.
Note: For SAP Sourcing/CLM “system” and “enterprise” administration users, this feature is automatically available and does not require the use of a Security Profile Access Right permission. Also, if “multi-tenant” mode has been enabled for the SAP Sourcing/CLM implementation, only the “system” administration user will have access to this feature.
Setting SAP NetWeaver Debug Mode
Go to the Setup System Administration tab and click the System Information link:
The Service Registration Logs tab should now be visible. Click on the Logs tab and enter Edit mode. You can now set the SAP NetWeaver Log Level to Debug Mode directly from within SAP Sourcing/CLM:
Important Notes:
Retrieving SAP NetWeaver Sourcing/CLM Logs
From the same Service Registration Logs tab (you don’t need to be in Edit mode), set the Start Date and End Date date/time filters to only select log data for the desired time period when the problem occurred and then press the Get Logs button:
By clicking the Download link for each file, your default text file editor will launch and you can immediately begin your troubleshooting or save the files so that they can be quickly provided to SAP Sourcing/CLM Support!
Important Notes:
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